Data Deletion

1. Your right to delete

You can delete your data from Brrand at any time. This page explains how, and how we handle data obtained from social platforms you connect (Facebook, Instagram, TikTok, and X), as those platforms' developer terms require.

2. Delete specific content

You can delete individual brands, products, campaigns, and generated assets directly in the app. Deleting an item removes it and its stored media from your account.

3. Disconnect a social account

From Connections, disconnect any platform to revoke our access and remove the stored access tokens and profile data for that connection. You can also remove our app from the platform's own app/permission settings.

4. Delete your entire account

You can permanently delete your account yourself at any time from Account & privacy. Deletion immediately removes your account, connected-platform data and access tokens, brands, products, campaigns, generated media, and assistant conversations, and cancels any active subscription. This action cannot be undone.

If you prefer, you can instead email malachi@madgic.ai from the address on your account with the subject “Delete my account” and we will complete the request within 30 days. Some records may be retained for a limited period where required by law (for example, billing and tax records) or to resolve disputes and enforce our agreements, after which they are deleted or anonymized.

5. Export your data

You can download a machine-readable copy of all the personal data we hold about you from Account & privacy, including your profile, brands, products, content plan, generated assets, assistant conversations, connections, and billing history.

6. Confirmation

Self-service deletion takes effect immediately. For email requests, we will confirm by email once your data has been deleted. If you have questions about this process, contact malachi@madgic.ai.